Less retyping, fewer errors and faster service, with people still involved where judgment matters.
Workmap is our guided workflow review. We work with you to map a real business process, find the repetitive work and bottlenecks, and decide where AI or automation can help. In a 75-minute working session, you leave with a clear workflow map, a prioritized plan and practical next steps.
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An illustrative example. The business is fictional; the process is typical of the trades companies we work with.
You describe the work the way you would to a new hire. We take notes in your words, and Workmap turns them into suggested steps for us to check with you. If you're happy for the call to be recorded, we also read the transcript afterwards to catch anything we missed.
Each person or role gets a lane. Steps sit in order, with the systems they touch: the phone, the paper pad, QuickBooks, the group text. We come with lanes and questions for your kind of business, from trades and professional offices to medical practices and boarding stables.
For every step we agree who should do it: a person, a person with AI helping, AI with a person approving, or AI on its own.
Wherever AI prepares work, you write one plain sentence for when a person must approve it.
Before we map any one process, we sketch the whole business with you on a whiteboard: who comes to you, what happens next, and the systems each part touches. Anything you mention that we haven't drawn yet goes on a sticky note.
Then we circle the part worth looking at first. The circle becomes a detailed map, and once it's mapped the board shows the hours a week AI or automation could take on there. Everything outside the circle stays on the board for the next session.
Steps are named the way you said them: "writes it on the pad", "prices the job from memory". When the notes mention an exception, such as "unless it's an emergency", Workmap flags it so we ask what happens then.
Before we talk about AI, we walk through the map with you until it matches how the work really happens.
Each step records what it touches. The plan then shows which of those systems AI can work with directly, which it has to use through a website like a person would, and which stay with your team.
Most steps shouldn't be handed to AI outright. We agree the right option for each step together, and the map shows how many hours a week AI or automation could take on.
Judgment calls, licensed work, and anything you'd rather keep human.
Your person does the work; AI drafts, looks things up or fills in the form.
AI does the work, and a person approves before anything leaves the building.
AI or automation finishes the job on its own, inside the rules you set.
The situations where the automation stops and hands the work back to a person.
Wherever AI prepares work for someone to approve, you set the rule in plain words. We won't produce a plan while any approval step is missing its rule.
We group steps into improvements, like "log every call in Jobber" or "invoice the same day", and rate each for what your customers notice, the risk if it goes wrong, and the effort to build. Hours a week come from the map, so the ones worth doing first are easy to see.
Tell us where the time goes. Together we pick one process worth improving, such as calls to invoices or quotes to orders.
In a 75-minute working session we sketch the whole business, then draw the process as it really runs, with the people who do the work, then agree who should handle each step and when a person approves.
We rank the possible improvements by hours saved, what your customers notice, the risk if something goes wrong, and the effort to build.
You get the map, the approval rules and a plan for what to improve first. Build the first piece with us, or hand the plan to anyone you like.
No. Workmap is a guided review: our consultants run it with you in a working session. You keep everything it produces: the map, a PDF of it, the policy sheet and the implementation plan.
Only the T10 consultants on your engagement. We send you a read-only link that expires, can be limited to named email addresses, and can be switched off at any time.
No. Workmap can suggest steps from the notes, but a consultant confirms each one with you. A step is only marked for AI or automation once you've agreed.
Whatever fits each step. Work on websites that can't connect to other software usually suits a Grok Bot, which works in the browser like a person. Moving data between systems that can connect suits an automation workflow. Drafting and judgment calls suit a custom AI agent. The plan shows which step needs which.
One process usually fits in a single 75-minute working session. A business with several distinct processes might need two or three. The other processes you mention stay on the whiteboard, so the next session starts from them.
No. The plan is written so any developer or implementation partner can start from it. Most clients build the first piece with us, because it is small and they can see it working quickly.
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